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Contact help@oncorpsreports.com for the quickest response if you need technical support or training.Use our built-in help ticketing system if you can log in, so we can better troubleshoot your issue, or call our customer service line at (612) 568-8627.


Customer Support and Trainings

To schedule a demo or custom training, or to access existing webinars and videos, please contact our support desk via a help ticket, or email us if you do not have an OnCorps account.


Upcoming Webinars
 

New Program Directors/Staff Training: Time Tracking

Wednesday May 31, 2023 12:00 PM CST  

Register here

This webinar will introduce Program Directors to the Timesheet Set Up process in OnCorps Reports. This training is designed primarily for Program Directors (sub-grantees). It will cover timesheet formats, set up, approval process, time-tracking related notifications, reports, and exporting timesheets.


New Program Directors/Staff Training: Grantee Progress Reports

Wednesday June 14, 2023 12:00 PM CST

Register here

This webinar will cover the submitting the Grantee Progress Report (GPR) at the Program Director user level, and reviewing and approving or unlocking the GPR at the Staff level. This training will also cover how to view and export aggregate data reports.


Copy Program Records Tutorial

Wednesday June 21, 2023 12:00 PM CST  

Register here

In this webinar, learn how to utilize the Copy Program Records tool, which permits Program Directors (as well as Staff) to copy records from the current program year into the upcoming program year. The tool allows PD's to re-assign returning members and supervisors to new service sites, if needed, allowing for much better member and site management.


New Program Directors/Staff Training: Program Set Up

Wednesday June 28, 2023 12:00 PM CST 

Register here

This webinar will introduce New Program Directors and Commission Staff to user permissions, record set up, and communication tools in OnCorps Reports.